UX/UI Designer, Senior - Remote US

Role Overview

Senior UX/UI Designer (Remote, US) working with an established UX/UI team at Smile Digital Health. You will lead user research and translate findings into flows, journey maps, wireframes, mockups, and prototypes, partnering closely with front-end development to take designs through to code.

Responsibilities

• User Research (Lead/Participate): Conduct qualitative and quantitative research (interviews, surveys, usability approaches) and synthesize insights into actionable design requirements.
• Solution & Discovery: Lead and participate in discovery sessions; evaluate user requirements with product owners, project managers, business leads, and customer success.
• End-to-End Product UX: Drive UX projects through product development phases—ship and iterate.
• Design Artifacts: Create and illustrate ideas with mockups, storyboards, process flows, sitemaps, wireframes, and prototypes.
• Workflows & Navigation: Build complex workflows, navigation models, and user flows.
• UX Strategy: Use analytics and a strategic lens to identify trends and recommend improvements to user experience.
• UX Process & Framework: Contribute to UX processes and maintain Smile’s in-house UX Style Framework, ensuring consistent application across projects.
• Customer Advocacy: Translate business needs and technical constraints into user-centered designs; advocate for design thinking.
• Validation & Accessibility: Validate flows and prototypes with end-users/user proxies; design inclusive experiences aligned with accessibility best practices.

Requirements

• 5+ years experience as a UX/UI Designer (or similar role); post-secondary education preferred.
• Experience working in an Agile Scrum team.
• Strong portfolio demonstrating meaningful, user-centered experience design.
• Critical thinking and problem-solving skills to turn ideas into clear UX solutions.
• Excellent communication; familiarity with standard design methodologies.
• Proven visual design skills (clear visual hierarchies).
• Knowledge of qualitative UX methods (e.g., usability testing, remote testing) and when to use them.
• Familiarity with interaction design and information architecture.
• Highly proficient in Figma, including components/design systems, variables, and interactive prototyping.
• Significant experience building and maintaining design systems.
• Experience with user research and research methodologies.
• (Role description is truncated; additional requirements appear to relate to healthcare experience.)

Nice-to-Haves

• Experience contributing to FHIR/healthcare-related UX or domain knowledge in digital health (implied by the posting).