About the role

UX Strategist (Senior Individual Contributor)

Shape the long-term user experience vision for web, mobile, and AI experiences that help clients achieve their financial goals. You’ll translate business strategy, client insights, and market trends into actionable UX direction for product teams.

Responsibilities

Drive UX strategy, principles, and “north-star” experiences for complex, program-level initiatives.
Present experience vision, strategy, and recommendations to leadership and senior stakeholders.
Partner with Product, IT, and Analytics to understand business and user goals and identify opportunities.
Create alignment to translate opportunities into outcome-focused solutions.
Collaborate with UX research on discovery activities such as:
- research synthesis
- journey mapping
- service design
- opportunity framing
Guide teams in prioritizing user needs, accessibility, and long-term experience value.
Evaluate emerging technologies and industry trends to inform UX direction.
Lead experience and design reviews, providing strategic direction, actionable feedback, and quality oversight.
Foster a user-centered design culture and drive process improvements across the organization.
Use qualitative and quantitative data to support design decisions and measure intended impact.
Manage expectations with internal teams and clients.

Requirements

10–15+ years of experience (or equivalent combination of education and experience).
Undergraduate degree or equivalent experience (graduate degree preferred).
Portfolio demonstrating extensive work solving complex UX problems and delivering innovative web and mobile experiences for large-scale clients.
Exceptional collaboration skills and strong communication/storytelling using qualitative and quantitative data (including visualization).
Expert in Design Thinking, Agile, and Lean methodologies.
Highly proficient with Figma (design and prototyping).
Knowledgeable about AI enablement for UX and deep understanding of web/mobile/AI UX patterns and emerging technologies.
Understanding of HTML/CSS.

Nice-to-haves / Additional notes

Strong competitive landscape knowledge and familiarity with brand experience standards.
Ability to drive clarity on large and difficult projects.

Location / Work setup

Hybrid role with an office in Philadelphia, Pennsylvania.

About Ascensus

Ascensus is a financial services company that helps people achieve their financial goals through digital experiences. The role focuses on shaping UX across web, mobile, and AI-enabled products, working closely with Product, IT, Analytics, and Design.

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