UX Researcher

Role Overview

Senior UX / Consumer Insights Researcher supporting product and user experience research initiatives through well-scoped, time-bound projects.

Focus areas: consumer behavior, purchase drivers, product usage, retail experiences, and shopping behaviors for innovative consumer hardware and wearable devices.

Responsibilities

• Plan and execute research using qualitative and quantitative methods, including:
  • interviews, product evaluations, surveys
  • diary studies, focus groups
  • field research
• Partner with cross-functional stakeholders to define research goals, scope, timelines, and deliverables.
• Create study materials: research plans, screeners, discussion guides, surveys.
• Conduct data collection in retail/field environments; synthesize findings.
• Translate insights into clear, actionable recommendations.
• Communicate results via written reports and presentations tailored to stakeholders.
• Manage multiple research projects across different phases.
• Coordinate with vendors and cross-functional partners to support research execution.
• Maintain documentation and contribute to research repositories as needed.

Required Qualifications

• 8–10 years of UX research / consumer insights / market or shopper research experience.
• Strong experience with survey design and analysis.
• Mixed-method background with a quantitative-leaning approach.
• Experience planning and moderating user interviews, focus groups, and usability/product evaluations.
• Field research experience, preferably in retail/consumer environments.
• Ability to synthesize research into actionable insights.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Vendor management experience.
• Experience using AI tools or research efficiency tools (e.g., Claude or similar).

Preferred Qualifications

• Experience with consumer electronics, hardware, wearables, packaged goods, or retail products.
• Shopper insights / retail research experience.
• Experience with tracking studies, TURF analysis, or conjoint analysis.
• Degree in social sciences, psychology, HCI, market research, or related field (preferred, not required).

Location & Logistics

• Remote, preferably based in the San Francisco Bay Area.
• Ability to travel to retail locations ~1x per month.

Contract Details

• Duration: through March 2027 with strong possibility of extension.
• Compensation: $61–$81/hour.