About the role

Role Overview

UX Researcher — Human-AI Interaction, focused on researching human-AI interaction patterns to design trustworthy, usable AI-assisted workflows. You will run studies, synthesize findings, and partner with design and engineering to improve AI UX across product cycles.

Responsibilities

Plan and run qualitative and quantitative UX research on AI-assisted workflows.
Define metrics for usability and trust.
Iterate on prototypes with users.
Produce design recommendations, reusable patterns, and guidelines for human-AI interfaces.
Collaborate with PMs, designers, and engineers to integrate research findings into product cycles.

Requirements

3+ years of UX research experience.
Background in Human-Computer Interaction (HCI) or a related field.
Experience researching complex systems, ideally including AI/ML features.
Strong mixed-methods skills (e.g., interviews, surveys, usability testing, analytics).
Excellent synthesis and communication skills.

Nice to Haves

Experience specifically covering AI/ML features in human-AI interaction research.

About Awake Solutions

Awake Solutions is a product and technology company focused on building AI-enabled experiences and tools for teams and customers. The role indicates they work across design, engineering, and product cycles to improve usability, trust, and overall human-AI interaction.