UX Research and Design

Role Overview

As a User Experience Researcher/Designer at Bravo17 Digital, you’ll help raise the bar for user experience for federal agencies, supporting mission-driven digital products. You’ll build a deep understanding of agency missions, user needs, and applicable policy while partnering with cross-functional teams to create user-centered solutions.

Responsibilities

User Research

• Support user research activities including user interviews, surveys, quantitative analysis, and usability testing
• Analyze user data and contribute to personas, journey maps, and other UX artifacts
• Help create research reports and presentations

UX Design

• Create wireframes, mockups, and prototypes (under guidance of senior designers)
• Participate in design reviews and critiques
• Learn and apply UX best practices
• Strong foundation in hierarchy, typography, and spatial relationships (not required to be a top visual designer)

Collaboration & Communication

• Work closely with product managers, engineers, and other stakeholders
• Communicate design decisions and rationale clearly and concisely

Professional Development

• Continuously improve UX research and design skills
• Stay current on UX trends and best practices

Requirements

• 0–4 years of practical experience in UX
• Understanding of user-centered design principles
• Basic knowledge of qualitative and quantitative user research methods
• Proficiency with Figma (including good file setup hygiene) and solid prototyping skills
• Strong communication skills (especially written) and interpersonal skills
• Strong problem-solving and analytical skills; ability to learn quickly and adapt
• Portfolio demonstrating hands-on application of UX principles
• Bachelor’s or Master’s in HCI preferred

Nice to Haves / Additional Signals

• Ability to operate with minimal structure and create clarity
• Comfort leading research and design with minimal oversight
• Ability to defend decisions with data and rationale
• Experience designing in environments with regulatory, policy, and security constraints

Security Clearance

• Requirement: Secret clearance (R)