UX/Product Researcher

UX/Product Researcher

Shape product decisions through deep user understanding in a fast-paced, global marketplace environment. Embed research into product development so user insights directly inform strategy, design, and growth.

Responsibilities

• Partner with product, design, and growth teams to define research priorities and support strategic decision-making
• Design and execute qualitative and mixed-methods research to answer product and business questions
• Synthesize findings into clear, actionable insights that influence product and strategy
• Coach designers and cross-functional partners on applying research best practices
• Identify gaps in research operations and improve tools, processes, and documentation
• Build and scale research frameworks to increase knowledge sharing and insight accessibility
• Champion a user-centered culture by ensuring customer insights are integrated into product decisions
• Support continuous discovery to understand user needs, behaviors, and pain points
• Collaborate with stakeholders to ensure research outputs are effectively used

Requirements

• 6+ years of experience in UX or Product Research (ideally B2C digital products or marketplace environments)
• Strong expertise in qualitative research and experience with mixed-methods
• Ability to synthesize complex data into decision-driving insights
• Excellent communication skills and stakeholder influence across product, design, and leadership
• Experience mentoring/coaching designers or cross-functional partners on research practices
• Strong organizational skills to manage end-to-end research projects independently
• Comfortable in fast-paced, iterative environments with changing priorities
• Ability to work in ambiguity and define structure in early-stage problem spaces
• Proactive, ownership-driven mindset
• Passion for user-centered design and scalable research practices

Nice to have

• Experience in high-growth, product-led organizations