About the role

Role Overview

PointClickCare is hiring a UX Designer (Contract, 6 months) for a remote role in the USA. You’ll work closely with product and engineering teams to improve the usability of the platform and help care professionals make better-informed decisions.

Responsibilities

Conduct user research and user testing
Create mockups to communicate functionality and design
Refine user personas and map user journeys
Champion UX best practices to ensure improvements align with users’ needs
Build relationships across users, representatives, customer success, and other internal groups

Requirements

Degree in a related field (UX Design, IT, Graphic/Industrial Design, Visual Communications) or equivalent experience
Expert professional UX design experience
Strong skills in visual design with excellent attention to detail
Experience procuring qualitative and quantitative data
Experience working in an agile environment
Proficiency with UX design and prototyping tools (e.g., Figma, Dovetail, Adobe, Protopie)
Ability to manage competing priorities and thrive in a fast-moving, complex environment
Experience with usability testing and analytics platforms
Helpful: working knowledge of HTML and CSS to discuss specs with engineers

Nice to Have

Expertise with established and emerging UX design practices
Creative and analytical mindsets

About PointClickCare

PointClickCare is a founder-led, privately held health technology company focused on helping care providers deliver exceptional care. Its healthcare platform includes a large long-term and post-acute care dataset and an ecosystem of integrated partners, supporting tens of thousands of provider organizations.

UX Designer, Contractor

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