About the role

Role overview

User Researcher at Notion, focused on improving AI-powered experiences. You’ll study how people discover, build, and use AI features (e.g., Notion Agent and Chat) across diverse product use cases.

What you’ll achieve

End-to-end research: Design and execute quant + qual research across the AI product lifecycle, including:
- foundational discovery
- concept testing
- prototype/usability testing
- post-ship evaluation
- deliver clear, actionable recommendations
Human–AI workflow understanding: Evaluate how users collaborate in real workflows—e.g.,
- setting goals
- delegating tasks
- reviewing/accepting outputs
- staying oriented as the system takes more initiative
Cross-functional partnership: Partner with Design, Product, Engineering, and Data Science to integrate research findings throughout development.
Communication & insight sharing: Tailor storytelling for different audiences and share insights using formats like videos, podcasts, or workshops.
Business-minded impact: Connect insights to outcomes and help drive change after findings are delivered.

Skills you’ll need

AI fluency: Hands-on curiosity about AI products; ability to reason about model behavior, uncertainty, and system constraints.
Systems thinking: Understand complex user journeys and identify where experiences break down across the full system (inputs → model behavior → UI → governance/guardrails).
Pragmatism: Prioritize research in 0→1 environments, handle ambiguity, and know when to go deep vs. be scrappy.
Research craft: Expert in qualitative and quantitative methods; choose the right approach per question.
Data fluency: Use behavioral and business data to sharpen questions, interpret results, triangulate across sources, and tie insights to measurable outcomes.

Requirements

3+ years of UX research experience in industry.

Nice to haves

Experience researching AI-enabled products, especially agentic/workflow automation, and B2B products.
Experience with AI research tools such as Outset, Listen Labs, Dovetail.
Experience communicating research to executive stakeholders.
Master’s or PhD in related fields (HCI, Psychology, Behavioral Economics, Anthropology, Sociology, or similar).

Location / working model

Role can be based in San Francisco or New York City.
In-office cadence: Mondays, Tuesdays, and Thursdays (Anchor Days).

About mmmanyfold dev studio

Notion is a collaborative AI workspace where people and teams build knowledge, projects, meetings, and AI tools in one place. It serves individuals, small teams, and large companies, focusing on faster, clearer work through AI-powered features such as agents and chat.

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