User Experience (UX) Designer

Role Overview

Join Sundayy as a Salesforce UX Designer on a remote basis in the United States. You’ll design engaging user experiences across Salesforce and AWS, focusing on visual, interaction, and conversational interfaces that delight end-users and deliver business value.

Responsibilities

• Design and develop functionality integrating Salesforce and AWS (including Experience Cloud, Agentforce, and Amazon Connect).
• Lead client requirement-gathering sessions and facilitate collaborative design workshops.
• Create end-to-end user journeys for customers and internal users.
• Produce sitemaps, wireframes, prototypes, and visual designs for web apps, chatbots, and admin consoles.
• Learn and configure Salesforce/AWS solutions to support design implementations.
• Collaborate with developers and QA teams to maintain design fidelity and correct functionality.
• Use storytelling to demonstrate how design decisions impact business outcomes.
• Maintain and contribute to design systems for consistency across platforms and projects.

Requirements

• Proven experience in UX/UI and interaction design.
• Experience delivering design consulting to external stakeholders.
• Ability to develop and maintain comprehensive design systems.
• Proficiency with design tools such as Figma, Sketch, InVision, Visio, and Lucidchart.
• Willingness to learn and adapt to new technologies including Salesforce and AWS.
• Bachelor’s degree in design, HCI, communication, or related field.
• Strong communication and storytelling skills.

Nice to Have

• Experience designing for conversational experiences (e.g., chatbots) and administrative consoles.
• Experience working on AI solutions in the context of digital transformation.