User Experience Researcher

Role Overview

UX Researcher (Contract) to join an Agile team building healthcare applications and implementing new features, with a focus on UX research, usability, and UI/interaction design.

Responsibilities

• Conduct UX research, discovery sessions, and usability studies
• Understand user workflows, operational processes, and business needs
• Create personas, journey maps, workflows, and low-fidelity concepts
• Produce wireframes, mockups, prototypes, and contribute to design systems
• Facilitate workshops and collaborative design sessions
• Collaborate closely with Product Managers, Architects, and Engineering teams
• Translate research findings into UX/UI solutions
• Support usability improvements and product innovation initiatives
• Present design concepts and recommendations to stakeholders

Required Skills / Qualifications

• Strong hands-on UX and UI design experience
• Mandatory experience in Human Factors Engineering or Healthcare UX
• Expertise in Figma
• Good experience with FigJam and Miro
• Experience creating:
  • Personas
  • User journeys
  • Workflow diagrams
  • Low-fidelity wireframes
  • High-fidelity UI mockups
  • Interactive prototypes
  • Design systems and reusable components
• Strong visual design and UX thinking
• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience in Digital Health, MedTech, Healthcare, or connected device platforms
• Experience designing responsive web and mobile applications
• Understanding of accessibility and usability best practices
• Experience working in Agile product teams

Nice to Have

• Experience with connected healthcare devices or patient monitoring platforms
• Experience with usability validation or regulated healthcare environments
• Experience with data visualization/dashboard design
• Ability to independently drive design activities from discovery to delivery

Education

• Engineering degree (BE/ME/BTech/MTech/BSc/MSc)
• Technical certifications in multiple technologies desirable