User Experience Researcher

Role Overview

Adecco Creative and Marketing is recruiting a Senior UX Researcher to join a client’s product and design team. You will plan, conduct, and synthesize both qualitative and quantitative research to uncover user needs, validate design concepts, and inform product strategy.

Responsibilities

• Design, plan, and execute end-to-end UX research studies across the product lifecycle
• Conduct qualitative research: user interviews, usability testing, contextual inquiries, focus groups, and diary studies
• Analyze quantitative data from surveys, analytics platforms, and user behavior metrics
• Synthesize findings into actionable insights, recommendations, and stakeholder presentations
• Collaborate with Product Managers, Designers, Engineers, and stakeholders to drive product decisions
• Identify user pain points, needs, behaviors, and opportunities for innovation
• Create research plans, discussion guides, survey instruments, and usability test protocols
• Develop personas, journey maps, workflows, and other customer experience artifacts
• Present findings and advocate for user-centered design
• Manage multiple research projects while meeting timelines

Requirements

• Bachelor’s degree in HCI, Psychology, Human Factors, Sociology, Anthropology, Information Science, or related field
• 3+ years of UX Research experience supporting digital products/services
• Proven experience with both qualitative and quantitative research
• Strong knowledge of usability testing methodologies and best practices
• Ability to translate research into actionable product/design recommendations
• Proficiency with tools such as UserTesting, UserZoom, Qualtrics, SurveyMonkey, Dovetail, Lookback (or similar)
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical and critical-thinking abilities

Preferred Qualifications

• Experience in Agile product development environments
• Background researching web, mobile, SaaS, or enterprise applications
• Familiarity with analytics tools like Google Analytics, Amplitude, Mixpanel
• Experience creating personas, customer journey maps, and service blueprints
• Advanced degree in a related discipline