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User Experience Design, Manager

Sundayy

hybridleadpermanentdesignengineering-management United States 2 days ago via LinkedIn

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Tags

User ExperienceUX ManagementLarge Language ModelsAutonomous AgentsConversational InterfacesIterative PrototypingProduct RoadmappingEvaluation FrameworksBias MitigationInclusive Design

About the role

Role Overview

Manage User Experience for Realm-X, AppFolio’s suite of AI agents and AI-driven experiences. You will lead a team of designers and partner with Product and Engineering to evolve products into an AI-first, collaborative experience that accelerates customer workflows.

Responsibilities

  • Partner with Product and Engineering to define and execute the long-term roadmap for AI agent products
  • Lead the evolution of AI components to ensure best-in-class user experiences
  • Advocate for design strategy and solve complex challenges in agent-based UX
  • Coach and mentor designers, removing blockers to deliver measurable outcomes aligned with business goals
  • Establish design standards and implement evaluation frameworks to improve AI accuracy and interaction quality
  • Ensure AI experiences address bias in AI representation and maintain inclusive, transparent UX
  • Continuously evaluate emerging AI technologies and incorporate best practices into design processes

Requirements

  • Deep understanding of designing for AI technologies, especially Large Language Models (LLMs) and autonomous agents
  • Experience leading teams through high-complexity problems using structured discovery and iterative prototyping
  • Ability to translate design rationale into measurable business impact to gain cross-functional buy-in
  • Proven skill navigating ambiguity and managing trade-offs between quality, technical feasibility, and business impact
  • 6+ years of UX/Product Design experience, including 2+ years in a dedicated people-management role
  • Demonstrated experience designing for AI-powered products, conversational interfaces, or intelligent systems
  • Experience in 0-to-1 environments and defining new best practices

Nice-to-Haves

  • Work samples showing complex problem-solving in enterprise software, platform design, or AI products

Benefits & Work

  • Competitive salary and comprehensive health/dental/vision coverage
  • Flexible work arrangements with remote options
  • Paid time off and holidays
  • Professional development and training

About Sundayy

AppFolio is a technology company focused on transforming the real estate industry with innovative software products. It builds AI-driven and customer-focused experiences and emphasizes integrity, innovation, inclusivity, and community engagement. The company operates across multiple U.S. locations with flexibility for remote roles.

Scraped 5/21/2026

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