About the role

Role Overview

As a User Enablement Specialist at Beam, you’ll own the full implementation journey for a portfolio of accounts. You’ll lead customer-facing onboarding moments, drive product adoption and performance, and collaborate cross-functionally while helping build and grow the enablement function.

Key Responsibilities

Own implementations for a portfolio of accounts, ensuring a fast, clear, and supported experience
Run structured onboarding/implementation programs, manage milestones, and keep timelines on track
Monitor usage across accounts, detect early disengagement, and take action to improve adoption and performance
Work cross-functionally to support customers and operational goals
Help build the user enablement function

What You’ll Be Like (Implied Fit)

Warm, confident facilitator for customer-facing moments
Structured project manager who can run programs and hit milestones
Patient and empathetic, mission-driven, and data-curious
Highly organized and proactive about timelines and outcomes

Requirements / Nice-to-Haves

Not explicitly stated in the posting.

About Beam

Beam is a fast-growing company focused on solving complex social problems. It works across customer-facing programs and implementations to drive adoption and performance for its accounts.