About the role

Role Overview

Outbound Product Manager (PEO) at PointClickCare. Owns go-to-market execution and product adoption success for assigned products and initiatives—defining positioning, supporting launch strategy, enabling sales/customer-facing teams, and capturing voice-of-customer insights.

Responsibilities

Develop and execute go-to-market plans for new products and strategic initiatives
Define/refine product positioning and messaging in collaboration with Marketing and the Product Lead
Lead cross-functional GTM readiness planning with Sales, Marketing, RevOps, Customer Operations, and Support
Identify and engage target customers for early validation and beta participation; run structured beta programs to ensure commercial viability
Monitor adoption, usage trends, and revenue performance metrics; identify risks/opportunities and drive corrective actions
Serve as a commercial owner for assigned initiatives, ensuring field readiness and successful adoption post-launch

Team Context

Outbound Product Management drives commercialization and market success of strategic PCC products and services—translating product capabilities into clear customer value and informing ongoing enhancements with structured market/customer insights.

Remote/Hybrid Travel Expectations (if applicable)

Remote roles: in-office events requiring travel to Mississauga and/or Salt Lake City for onboarding, team events, and semi-annual/annual meetings.
Hybrid roles: must reside within commutable distance and attend office events (weekly/bi-weekly/monthly) with the team.

Reporting Line

Reports to the Director, Outbound Product Management.

About PointClickCare

PointClickCare is a health technology company focused on improving care delivery for healthcare providers. It offers a platform with a large long-term/post-acute care dataset and a marketplace of integrated partners, serving tens of thousands of provider organizations.

US- Outbound Product Manager (PEO)

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