UI/UX Designer

UI/UX Designer (Remote)

Contract-to-hire starting August 12 for 5 months.

Role overview

Own UX/UI improvements for one of the company’s core SaaS product areas (either Records or Licensing & Tax). You’ll partner with Product Managers and Engineering to identify user pain points, redesign workflows, and deliver intuitive, user-centered experiences.

Day-to-day responsibilities

• Own UX/UI improvements for a core software product
• Analyze product analytics, user research, customer feedback, and support tickets to find usability and workflow bottlenecks
• Review and improve existing user journeys
• Create user flows, wireframes, prototypes, and high-fidelity designs in Figma
• Design new user experiences when workflows must be redesigned
• Validate decisions via usability testing and incorporate feedback
• Iterate designs based on testing and stakeholder input
• Collaborate with Product and Engineering through implementation
• Participate in Agile ceremonies (standups, sprint planning)
• Independently manage Jira tickets and drive initiatives with minimal oversight
• Ensure designs follow usability, accessibility, and product best practices

Minimum requirements

• 3–5 years of UI/UX or Product Design experience
• Expert-level Figma proficiency
• Experience designing digital products (not marketing sites/landing pages)
• Experience using analytics, user research, customer feedback, and usability testing to identify UX issues
• Experience owning the full design lifecycle: discovery/research → implementation → iteration
• Strong portfolio with detailed case studies showing research, decisions, and measurable outcomes
• Experience both enhancing existing products and designing net-new workflows
• Strong UX principles, interaction design, and usability knowledge
• Experience collaborating with Product Managers and Software Engineers in Agile environments
• Experience working with Jira
• Excellent communication and presentation skills
• Self-starter who can own projects with limited oversight

Preferred requirements

• Experience with Records Management software
• Experience designing business licensing or tax application UX
• Background in GovTech products
• Familiarity with accessibility standards and inclusive design
• Experience with product analytics tools (e.g., Mixpanel, Amplitude, Pendo, Google Analytics)

Compensation & eligibility

• $35–45/hr (W2)
• Eligible for Health, Dental, Vision, 401K
• Must be authorized to work in the U.S.; not eligible for sponsorship

Location / remote

• Remote