Technical Program Manager

Role Overview

The Technical Program Manager is responsible for end-to-end visibility across Thryv’s technology and business applications portfolio, ensuring leadership always has accurate project status, timelines, and dependencies. The role owns the portfolio-level reporting infrastructure used to support informed prioritization and sequencing decisions across active programs.

Responsibilities

• Maintain comprehensive, real-time visibility into all active projects across the portfolio, keeping status, timelines, and dependencies accurate.
• Track progress vs. projected timelines, identify schedule slippage risk early, and drive corrective action with engineering/technical leads.
• Map cross-project and cross-team technical dependencies to uncover sequencing conflicts, resource contention, and delivery bottlenecks before they impact outcomes.
• Establish and maintain a consistent portfolio reporting cadence, producing dashboards and status updates for portfolio health.
• Translate scope and requirements from engineering, technical leads, and product/system stakeholders into actionable execution plans and sequencing within program management tooling.
• Identify portfolio risks (schedule, resourcing, technical delivery), escalate, and drive resolution with leadership.
• Orchestrate prioritization and sequencing conversations across multiple concurrent initiatives to reflect current business priorities and technical realities.

Requirements

• Bachelor’s degree (or international equivalent) or equivalent experience.
• PMP certification (or equivalent program management certification), required.
• 2+ years of related experience, required.

Preferred / Nice-to-Haves

• 5+ years of related experience.
• Proven proficiency in portfolio and program management methodologies, including dependency mapping, risk identification, and execution tracking.
• Working knowledge of portfolio management and project tracking tooling.
• Knowledge of Agile/iterative delivery frameworks to interpret sprint-level execution and variance.
• Technical fluency to understand software development concepts and discuss delivery risks with engineering leaders.
• Ability to facilitate cross-functional prioritization without direct authority and drive alignment through corrective action.

Additional Details

• Travel: less than 5%.
• Must be 18+ and successfully complete pre-employment screening.