Technical Program Manager

About the role

Join our team as a Technical Program Manager (TPM) to lead the delivery of complex identity and credentialing software solutions across government and enterprise environments. This high-autonomy role requires strong technical fluency, excellent communication skills, and the ability to operate in complex, multi-stakeholder environments. You will serve as the primary point of contact for assigned customer programs, build relationships with technical and executive stakeholders, and translate customer requirements into executable technical delivery plans. Key missions: Serve as the primary point of contact for assigned customer programs, building deep, trusted relationships with technical and executive stakeholders.. Translate customer and policy requirements into executable technical delivery plans, partnering closely with engineering and product teams to define epics, milestones, and delivery roadmaps.. Manage multiple concurrent engagements across private and public sector customers, prioritizing effectively across competing demands and delivery timelines. Profile: - Strong technical fluency (APIs, cloud infrastructure, system architecture, identity concepts preferred) - Ability to protect engineering time while maintaining customer satisfaction - 3–7+ years in Technical Program Management, implementation delivery, or systems-focused customer success roles - Excellent executive communication and relationship-building skills - Proven ability to operate in complex, ambiguous, multi-stakeholder environments - Ability to independently interpret contracts, SOWs, or technical requirements - Strong understanding of how software systems are built and delivered - Experience working with enterprise or government customers - Experience in identity, IAM / ICAM, zero trust, credentialing, or authentication systems - Familiarity with FedRAMP, NIST frameworks, or federal security standards - PMP or other program management certifications - Consulting, federal contracting, or enterprise transformation background - Prior engineering or deeply technical systems experience (strong advantage)