Technical Program Manager, Service Infrastructure

Role overview

Technical Program Manager, Service Infrastructure at Stripe. You will lead large-scale technical programs across multiple engineering organizations, focused on improving the internal platforms that power Stripe’s products.

Responsibilities

• Partner with engineering and product management leaders to plan, communicate, and steer execution of complex, company-wide technical programs.
• Assess infrastructure pain points across teams to identify common themes and drive solutions spanning multiple domains.
• Produce high-quality written proposals, documentation, and communications.
• Help define and evolve the frameworks, async platforms, and tooling used to write and operate Stripe products.
• Collaborate with Engineering Managers, Tech Leads, Engineers, and other TPMs to scope and deliver large migration programs.
• Shape technical direction by contributing to technical design, predicting roadblocks, and evaluating trade-offs.
• Develop and iterate on program management techniques, frameworks, and KPIs with clear success criteria.
• Improve team delivery by training and raising the execution muscle of engineering teams.
• Build consensus with stakeholders and influence decisions, especially when requirements are ambiguous.
• Use data and learning to support engineering leadership-level strategic decisions.
• Create widely circulated program plans to ensure consistency, clarity, and alignment.
• Operationalize and execute critical cross-functional engineering programs.

Requirements

• 7+ years of experience in software engineering, systems engineering, or technical program management.
• Experience with developer products or open-source projects.
• Experience working with distributed systems, software libraries/frameworks, and services (cut off in provided text).

Nice to have

• Preferred qualifications mentioned but not included in the provided excerpt.