Technical Program Manager - Product

Role Overview

Kobie Marketing is hiring a Technical Program Manager (TPM) – Product to drive execution across its product portfolio and improve delivery across engineering teams. This role is a process leader focused on operations, workflow management, and delivery visibility (not a software developer).

Responsibilities

• Oversee the full product lifecycle from intake & discovery through delivery, ensuring alignment to strategic goals and client commitments.
• Maintain visibility into product and feature queues, including dashboards for:
  • queue volume
  • SLA adherence
  • backlog health
  • delivery timelines
• Ensure smooth flow of requests/tasks across queues to reduce wait times and improve service delivery.
• Use data/metrics to identify improvement areas and recommend actions to leadership.
• Lead quarterly planning and facilitate quarterly commitment alignment across teams.
• Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
• Ensure POs document scope, budget, and timeline changes, including risks, before execution; report updates to leadership.
• Track and drive resolution of risks and issues through to completion.
• Automate status/progress reporting using integrated tools.
• Provide clear stakeholder communication, including executive-ready summaries of status, risks, dependencies, and timelines.
• Act as primary internal point of contact for:
  • product requests in PM
  • product backlog and feature status
  • active development work
  • implementation of product features
  • client-committed initiatives
• Collaborate with POs and stakeholders on feature scope definition and deliverable schedules.
• Coordinate cross-team handoffs with engineering and managers.
• Support prioritization of product initiatives based on strategic objectives, resource constraints, and ROI.
• Evolve templates/frameworks/dashboards and optimize workflows for clarity, consistency, and transparency.
• Drive business transition management so delivered features meet intended value.
• Use metrics and trends to guide continuous improvement and operational maturity.

Requirements

• The posting is truncated after “What you need to be…”, so specific experience/education requirements are not included in the provided text.