Technical Program Manager

Role Overview

Technical Program Manager (Remote, US)

• Own retrofit projects end-to-end, from ideation through execution and validation.
• Coordinate across multiple engineering and operational functions to ensure projects meet goals for schedule and budget.

Responsibilities

• Develop processes to implement product upgrades via field retrofits.
• Participate in retrofit sprints to keep programs on track and on budget.
• Strategize, implement, and maintain program initiatives aligned to organizational objectives.
• Oversee multiple projects and ensure program goals are met.
• Identify continuous improvement opportunities and drive change.
• Apply Lean Manufacturing concepts to determine the best course of action for each product upgrade/field retrofit.
• Manage program budgets and funding channels.
• Write execution white papers for large-scale retrofit projects for internal and customer stakeholders.
• Create program funding proposals to ensure uninterrupted service delivery.
• Analyze program risks and manage mitigations.
• Work with cross-functional teams to identify and resolve blockers.
• Coordinate, track, and escalate roadblocks or challenges with strong attention to detail.
• Collect Voice of the Customer (VOC) data; share lessons learned and success stories during review workshops.

Requirements

• Bachelor’s degree in Engineering.
• 4+ years of experience in a related Program Manager role.
• Strong leadership, time management, facilitation, and organizational skills.
• Experience using project management tools (e.g., Asana).
• Thorough understanding of project/program management techniques and methods.
• Excellent communication and problem-solving skills.

Nice to Have

• Master’s degree.
• Experience applying Lean Manufacturing concepts.