Technical Program Manager

About the role

Join Cape, a company dedicated to innovation and pushing the boundaries of telecommunications. As a Technical Program Manager, you will drive the execution of complex, cross-functional programs and projects that are critical to our business. You will design, implement, and optimize processes to streamline workflows and ensure seamless integration of technologies across our platforms. Your primary goal will be to empower our engineers by handling operational complexity, allowing them to focus on solving technical challenges. Key missions: Drive the execution of complex, cross-functional programs and projects that are pivotal to enabling core technologies and functionality critical to the business.. Design, implement, and optimize processes to streamline workflows, reduce friction, and ensure the seamless integration of technologies across platforms.. Take ownership of tracking and stabilizing projects, removing roadblocks, and anticipating both internal and external customer needs. Profile: - Problem-Solving & Risk Management: Strong ability to foresee potential challenges, mitigate risks, and resolve issues swiftly to keep projects on track - Process Optimization: Expertise in identifying inefficiencies, optimizing workflows, and implementing scalable processes that improve team productivity and collaboration - Customer-Centric Mindset: A deep understanding of customer needs, with the ability to ensure product and technology solutions align with both internal goals and customer expectations - Adaptability: Comfortable working in a fast-paced, evolving environment with a strong ability to adjust priorities and tactics as needed - 5 years of experience in program management or equivalent field - Cross-Functional Influence: Strong collaboration and communication skills to work effectively with engineering, product, and other stakeholders, driving alignment and buy-in on key initiatives - Bachelor's degree in a relevant field, or equivalent practical experience - Technical Understanding: Familiarity with technical concepts and the ability to engage with engineering teams to understand technical challenges, priorities, and dependencies - 3 years of experience managing cross-functional and/or cross-team projects - Program Execution & Leadership: Proven ability to manage complex, cross-functional projects and drive them to successful completion with minimal oversight - Prior experience in a startup environment - Prior experience supporting consumer products - Prior experience supporting government or defense products