Technical Program Manager

Technical Program Manager (Quality Assurance Lead)

Lead quality strategy and execution across a complex, multi-workstream healthcare program, ensuring alignment across QA, SIT, UAT, end-to-end testing, and performance testing. Drive visibility into overall quality health and risk for leadership.

Responsibilities

• Lead quality strategy and execution across a large-scale program with 30+ interrelated projects
• Oversee all testing phases: QA, SIT, UAT, end-to-end, and performance testing
• Establish and enforce testing standards, entry/exit criteria, and best practices
• Partner with business and technical stakeholders to ensure testing reflects real-world operational scenarios
• Translate technical testing risks into clear business impacts for leadership
• Define, track, and report quality metrics to communicate program health
• Provide quality assessments and recommendations for go/no-go decisions at key milestones
• Coordinate testing efforts across multiple teams to ensure alignment across IT, QA, and business
• Oversee defect management from identification through resolution
• Drive continuous improvement across testing practices, tools, and processes
• Support dashboarding and reporting for quality metrics (as needed)

Requirements

• 10+ years leading QA/testing efforts across complex enterprise programs
• Ability to operate strategically and hands-on across testing and program delivery
• Strong knowledge of SDLC and testing methodologies: QA, SIT, UAT, end-to-end testing
• Experience in Agile, Waterfall, or hybrid environments
• Strong stakeholder influence and communication across technical and non-technical teams
• Experience defining and reporting quality metrics and program health
• Familiarity with tools such as Jira and test management platforms

Nice-to-haves

• Healthcare or other regulated industry experience
• Reporting/dashboard experience with Power BI or Tableau

Logistics

• Remote, but must be based in OR, WA, ID, or UT
• Must be able to work Pacific Time hours