Technical Implementation Manager

About the role

Join Flywire, a high-growth B2B vertical, as a Technical Implementation Manager II. In this role, you will be the strategic and technical lead on complex client implementations, ensuring that our mid-market and enterprise clients see value from our platform quickly. You will be hands-on with system integrations, data mapping, testing, payment workflows, and client training, owning the end-to-end implementation process. This is an ideal role for someone passionate about payments, software, and building great client experiences. Key missions: Assurer la gestion complète du cycle de mise en œuvre pour les clients B2B assignés, de l'initiation à la transition post-lancement.. Servir de point de contact principal pour l'intégration des clients, en fournissant des conseils techniques et un leadership de projet.. Configurer et tester la plateforme Flywire pour soutenir les workflows de facturation, de paiement et de rapprochement de chaque client. Profile: - Ability to work cross-functionally and adapt to a fast-paced environment - 5+ years of proven experience Implementation at a SaaS company, preferably in payments or financial technology - ERP and CRM systems (NetSuite, Intacct, Salesforce, HubSpot, etc.) - Strong communicator: comfortable presenting to client leadership, writing documentation, and translating requirements across teams - In-depth knowledge of payment processing systems and integration methods - Strong project management skills with the ability to handle multiple priorities - APIs, SFTP, webhooks, JSON and SQL - Strong technical acumen and problem-solving skills: - Familiarity with payment gateways and tokenization concepts a strong plus - Working knowledge of Netsuite, Salesforce and other software development methodologies - BA/BS degree