Technical Delivery Manager

Role overview

The Technical Delivery Manager is a project-based contractor role supporting Clay’s enterprise web projects. You’ll act as a bridge between Clay’s development team and enterprise client stakeholders, translating technical decisions, coordinating technical discussions, and ensuring delivery/compliance requirements are met.

What you will do

• Represent Clay in enterprise client calls on topics including:
  • deployment, integrations, performance
  • security, compliance, and infrastructure
• Serve as the liaison between client stakeholders and Clay’s engineering team.
• Create and maintain client-facing technical documentation, such as:
  • implementation approaches
  • platform recommendations and technical requirements
  • integration overviews
• Review technical documentation prior to client delivery and flag gaps, inconsistencies, or missing info.
• Answer client questions on security, analytics, integrations, hosting, and platform capabilities.
• Evaluate and document technology platform recommendations, including CMS selection and migration considerations.
• Support planning for SSO, identity management, hosting infrastructure, and deployment.
• Facilitate release planning and coordinate between stakeholders and the development team.
• Conduct post-launch reviews, producing supporting reports and documentation.
• Support analytics, privacy, and localization initiatives by gathering requirements, validating implementations, and coordinating with internal/client teams.

Requirements

• Experience as a technical point of contact between clients and engineering/delivery teams.
• Proven ability to lead technical discussions with enterprise stakeholders.
• Ability to create clear, structured, professional client-facing technical documentation.
• Strong understanding of modern web platforms and architectures, especially Next.js/React.
• Familiarity with headless CMS and website migration work (e.g., Sanity).
• Experience with analytics/tag management tools (e.g., GA4, GTM, Heap).
• Understanding of technical SEO, performance validation, and post-launch support.
• Familiarity with privacy/consent management solutions (e.g., OneTrust).
• Knowledge of hosting, CDNs, third-party integrations, and authentication/SSO (e.g., Okta, Azure AD).
• Strong attention to detail and risk awareness (identify issues before they become blockers).
• Native/work-proficient English (written and spoken).

Nice to have

• Experience in an agency environment (design or development).
• Familiarity with WCAG accessibility standards.
• Experience with enterprise CMS, e-commerce, ticketing, or CRM platforms.
• Familiarity with technical SEO concepts or enterprise SEO/performance monitoring tools.

Working model

• Remote, project-based.
• Requires US time zone overlap.