Technical Architect (Pre-Sales, All Levels)

Role overview

Join Salesforce as a Cloud Technical Architect (Pre-Sales, All Levels). You will support sales teams by using your technical and industry expertise to craft customer-aligned value propositions and architecture recommendations.

Responsibilities

• Support sales teams in developing Salesforce value propositions aligned with customers’ business strategies
• Determine which Salesforce and third-party technologies to use in customer-driven architectures
• Lead key discussions and considerations around change programs from both business and technical perspectives
• Help develop go-to-market strategies
• Deliver best practices and participate in educational sessions
• Serve as a subject matter expert across areas such as application architecture and cloud computing

Requirements

• Bachelor’s degree in a STEM field (CS, MIS, Software Engineering, EE, Data Science, etc.) or equivalent experience (graduate study is a plus)
• Strategic problem-solving skills and confidence communicating with executive audiences
• Strong foundation in:
  • Integration principles and tools
  • Application lifecycle management
  • Database and data management fundamentals
  • Enterprise data management tools and methods
  • Web and mobile application development and architecture
  • Security fundamentals (network/application/information security)
  • Process orchestration
• Ability to translate business and IT requirements into compelling solutions and present recommendations to executive, technical, and business stakeholders
• Some coding experience and willingness to work with code (e.g., Apex, Node.js, Go, R, Java, C#, JavaScript, Python, Ruby)
• Hands-on experience building, implementing, administering, or maintaining enterprise software (e.g., software engineer, integration architect, implementation architect, etc.)
• Customer-facing architect/solution engineer/IT consultant/developer experience delivering differentiated technology solutions
• Ability to support multiple concurrent projects and manage time effectively
• Domestic travel willingness
• Knowledge of risk mitigation, compliance, and security

Nice to have

• Design thinking and persona-based discovery / other innovation techniques
• Proven experience in a specific industry/vertical/market segment
• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges