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Talent Ops Specialist

Siena

full-remotemidfixed-termhuman-resourcesoperations London 33 days ago via Arbeitnow

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Tags

Talent OperationsRecruiting OperationsCandidate ExperienceAshbyClaudeAI WorkflowsSchedulingSourcing SupportStakeholder Management

About the role

Role: Talent Ops Specialist (Talent Operations)

Own the candidate’s first experience with Siena end to end, from triage through feedback and follow-through.

What you’ll own

  • Inbound triage and first-round screens across Siena’s highest-volume and highest-stakes roles
  • Candidate responses on time (every candidate’s answer, on time)
  • Scheduling and logistics across a growing set of live roles
  • Keeping ATS records immaculate (Ashby: pipelines, notes, statuses always current)
  • Use AI in your workflow (Claude and similar tools) to run the work
  • Occasional sourcing support when volume requires it (with outbound staying primarily with the Talent Ops Manager)

What you bring

  • Agency background (either high-volume recruiting or precision searches)
  • Treat candidates as relationships, not transactions, including those not moving forward
  • Experience at a boutique agency or a startup (e.g., Series A or earlier)
  • Ability to operate without a playbook and help build one
  • Comfort building real workflows with Claude or similar tools (not optional)

What this role is NOT for

  • If you need fully scoped queues and clear instructions before acting (this role relies on judgment)
  • If you think candidate feedback is optional after a “no”
  • If you want to skip AI tooling or rely on old methods
  • If you’re looking only for pure headhunting or closing (this is operational + candidate experience work)

Contract / deal

  • Six-month fixed-term contract, with potential to transition to a permanent role based on performance and business need.

About Siena

Siena is an Agent of Record for consumer brands. It consolidates disconnected customer-management tools into a single shared-intelligence agent that owns the customer journey across multiple surfaces like support and shopping. Siena is built in production at scale for hundreds of brands.

Scraped 8/21/2026