Talent Ops Specialist
Siena
full-remotemidfixed-termhuman-resourcesoperations London 33 days ago via Arbeitnow
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Talent OperationsRecruiting OperationsCandidate ExperienceAshbyClaudeAI WorkflowsSchedulingSourcing SupportStakeholder Management
About the role
Role: Talent Ops Specialist (Talent Operations)
Own the candidate’s first experience with Siena end to end, from triage through feedback and follow-through.
What you’ll own
- Inbound triage and first-round screens across Siena’s highest-volume and highest-stakes roles
- Candidate responses on time (every candidate’s answer, on time)
- Scheduling and logistics across a growing set of live roles
- Keeping ATS records immaculate (Ashby: pipelines, notes, statuses always current)
- Use AI in your workflow (Claude and similar tools) to run the work
- Occasional sourcing support when volume requires it (with outbound staying primarily with the Talent Ops Manager)
What you bring
- Agency background (either high-volume recruiting or precision searches)
- Treat candidates as relationships, not transactions, including those not moving forward
- Experience at a boutique agency or a startup (e.g., Series A or earlier)
- Ability to operate without a playbook and help build one
- Comfort building real workflows with Claude or similar tools (not optional)
What this role is NOT for
- If you need fully scoped queues and clear instructions before acting (this role relies on judgment)
- If you think candidate feedback is optional after a “no”
- If you want to skip AI tooling or rely on old methods
- If you’re looking only for pure headhunting or closing (this is operational + candidate experience work)
Contract / deal
- Six-month fixed-term contract, with potential to transition to a permanent role based on performance and business need.
About Siena
Siena is an Agent of Record for consumer brands. It consolidates disconnected customer-management tools into a single shared-intelligence agent that owns the customer journey across multiple surfaces like support and shopping. Siena is built in production at scale for hundreds of brands.
Scraped 8/21/2026