Strategy & Operations Associate, Commerce
Whatnot
full-remotemidpermanentproduct-managementother Full remote - San Francisco, US 14 days ago via WTTJ
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StrategyOperationsAnalyticsCommerceMarketplaceCross-functional CollaborationProcess ImprovementPerformance TrackingUser ExperienceProject Execution
About the role
Role Overview
As a Strategy & Operations Associate, Commerce at Whatnot, you will support business decisions across the marketplace ecosystem. You’ll use data to surface insights, help plan and execute cross-functional projects, and contribute to process improvements focused on commerce performance and user experience.
Key Missions
- Pre-purchase & post-purchase operations: Support the execution of operational initiatives, partnering with Product, Engineering, and Operations to improve user experience and operational performance.
- Operational & commerce analytics: Analyze marketplace/commerce data to:
- surface insights
- track performance
- identify opportunities to improve quality, speed, and scalability.
- Cross-functional project support: Assist with planning and execution of projects, driving alignment, documentation, and follow-through.
Requirements
- 3–5 years of experience in strategy and operations roles.
- Strong analytical skills.
- Interest in commerce.
About Whatnot
Whatnot operates the largest livestream shopping platform in North America and Europe. It enables commerce experiences through live video, connecting buyers and sellers in a marketplace ecosystem.
Scraped 4/28/2026