Strategic Renewals Manager

About the role

Join Payscale, a leading provider of compensation data and software, as a Strategic Renewals Manager. In this role, you will be responsible for managing the full renewal lifecycle for a portfolio of strategic, high-value accounts, navigating complex procurement processes, leading commercial negotiations, and proactively managing renewal risk. You will work closely with Customer Success and Account Management to identify upsell and cross-sell opportunities. This position offers a flexible work environment, comprehensive benefits, and opportunities for professional development. Key missions: Gérer l'ensemble du cycle de renouvellement pour un portefeuille de comptes stratégiques, en assurant la satisfaction des clients et en atteignant les objectifs de rétention.. Naviguer dans des processus d'achat complexes, en gérant les demandes de propositions (RFP), les examens des fournisseurs et les cycles d'approbation multi-parties prenantes.. Diriger des négociations commerciales complexes et structurer des accords pluriannuels, en coordination avec les équipes internes. Profile: - Comfort in a role where success is driven as much by disciplined process execution and procurement engagement as by relationship building - A proven track record of meeting or exceeding retention and expansion targets in a SaaS or subscription business - Excellent communication skills, with the ability to translate value and ROI across both business and procurement stakeholders - 7+ years of experience in renewals, account management, or customer success, with a focus on enterprise or strategic accounts - Demonstrated success navigating formal procurement, vendor management, and multi-stakeholder buying processes, ideally with Fortune 500 to 1000 organizations - A process-driven approach with strong forecasting discipline and pipeline hygiene - Strong commercial negotiation skills and confidence structuring multi-year, multi-product agreements - Proficiency with Salesforce (or a comparable CRM) and comfort using data to drive decisions - High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal - Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc - If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: - Background in HR tech, compensation, or data/SaaS solutions - Experience renewing or selling into HR, Total Rewards, Compensation, or Finance buyers - Familiarity with tools like Gainsight, Gong, or similar customer success and revenue intelligence platforms - Direct experience working through the procurement and vendor-management functions of large enterprises - The chance to own the accounts that matter most, with real autonomy, executive visibility, and the support of a collaborative team that treats retention as a growth engine, not a back-office function