Staff UX Researcher, Incubations (Mixed Methods)

Role Overview

Airbnb is seeking a Staff UX Researcher (Mixed Methods) to help launch a new incubation work stream. This will be one of the first research roles supporting a 0-to-1 effort, where questions and roadmap are still forming and research will directly shape strategy and decisions.

Responsibilities

• Own end-to-end research for new incubation areas, from framing questions to delivering recommendations.
• Use qualitative and quantitative methods to produce fast, actionable insights.
• Triangulate across data sources and prior learnings to find the right signals in ambiguous, fast-moving contexts.
• Balance speed vs. rigor by delivering quick reads to unblock decisions and deeper studies when needed.
• Partner with Product, Design, Business Operations, and Data Science to shape strategy using research insights.
• Communicate persuasively with stakeholders, including senior executives.
• Create compelling narratives about users’ needs, pain points, and opportunities.
• Lead brainstorming sessions and workshops to translate insights into product direction.

Requirements

• 10+ years of UX research experience with strength in both qualitative and quantitative methods.
• Experience using AI tools for user research.
• Ability to run statistical analysis, design/analyze surveys, and lead foundational qualitative studies.
• Track record of delivering impactful insights in ambiguous/early-stage environments.
• Proven ability to work with senior leadership and influence strategy.
• Exceptional written and verbal communication skills.
• Strong multi-tasking to manage multiple projects at different stages.

Bonus / Nice to Have

• Experience with 0-to-1 or incubation products.
• Familiarity with Claude Code.
• SQL skills and comfort working directly with data.
• Background in consumer products and/or hospitality.
• Degree in HCI, Cognitive Science, Psychology, Statistics, or equivalent practical experience.

Location / Work Model

• US Remote Eligible, with monthly in-person working sessions at the San Francisco Airbnb office and attendance at offsites as agreed with your manager.
• Must live in a US state where Airbnb has a registered entity (excluding certain states, per the up-to-date list).