Staff Site Reliability Engineer

Role Overview

Join Sprinter Health as a Staff Site Reliability Engineer. You will build the reliability, infrastructure, and security foundations that power large-scale, last-mile healthcare delivery. The role has broad ownership across reliability, cloud infrastructure, security, observability, automation, and platform design.

Key Missions

• Design, build, and improve the infrastructure powering Sprinter’s patient care, clinician operations, internal tooling, and partner-facing systems.
• Raise the security baseline across cloud infrastructure, including access controls, secrets management, identity, and operational workflows.
• Partner with engineering teams to improve system architecture, deployment practices, monitoring, logging, and alerting.

Responsibilities

• Automate infrastructure, deployment, and operational workflows using scripting languages.
• Operate and improve production systems in cloud environments.
• Make technical decisions balancing short-term business needs with long-term scalability, reliability, and maintainability.
• Troubleshoot production issues across application, infrastructure, networking, and deployment layers.
• Lead end-to-end infrastructure, reliability, platform, or security projects with minimal oversight.
• Improve observability and incident response practices across teams.
• Contribute to establishing reliability standards and platform patterns across the org.

Requirements

• 8+ years in Site Reliability Engineering, platform engineering, infrastructure engineering, security engineering, or related roles.
• Experience automating workflows using Python, Bash, or TypeScript.
• Built and operated production systems in AWS and/or GCP.
• Demonstrated experience leading high-impact infrastructure/reliability/security initiatives end to end.
• Troubleshooting experience across application, infrastructure, networking, and deployment layers.
• Experience improving cloud security posture (access management, secrets management, networking, operational controls).
• Deep experience with Infrastructure as Code, ideally Terraform.
• Comfort working in environments requiring reliability, security, ambiguity, and speed.
• Strong observability/monitoring/logging/alerting and incident response improvements.
• Experience working in mid- or growth-stage startups and operationally complex domains.
• Experience improving security posture in a practical, engineering-friendly way.
• Mentoring experience and ability to raise the operational bar.
• Comfortable partnering with product engineers, data teams, operations, security stakeholders, and technical leadership.
• Experience in regulated environments with privacy, security, and compliance best practices.

Nice-to-haves

• People management experience or interest in growing into broader technical leadership.