Staff Product Designer (Fintech)

Role overview

As a Staff Product Designer (Fintech) at Jobber, you’ll shape user experiences and set UX/design strategy within the Fintech team. You’ll partner with Product Managers, Engineers, and Data to understand customer needs, align on long-term goals, and deliver high-impact design from conception through launch.

Key responsibilities

• Lead end-to-end high-impact design projects from concept to delivery, ensuring quality, consistency, and innovative solutions.
• Collaborate closely with Product, Engineering, and Data teams to uncover customer needs, identify opportunities, and align with the long-term vision.
• Define and drive UX strategy for your product domain by breaking down complex problems into thoughtful, scalable solutions.
• Mentor and support other designers; act as a coach and role model to elevate design quality across the product group.
• Champion customer-centric design thinking and advocate for exceptional UX throughout the product development lifecycle.

Requirements

• Strong collaboration and communication skills (written, verbal, and visual) with the ability to explain impact, rationale, and trade-offs.
• Expert visual and interaction design skills demonstrated through a portfolio.
• 7+ years of product design experience, with a portfolio showing polished, impactful UX for web or mobile SaaS products.
• Ability to balance long-term vision with delivering incremental value.
• Mastery of design tools, especially Figma and FigJam (plus ability to choose the right tool for the task).
• Comfortable with ambiguity; curious and proactive in addressing customer pain points.

Nice-to-haves (implied)

• Demonstrated ability to mentor designers and elevate craft through coaching.
• Experience working with data teams to understand customers and measure outcomes.