Staff Product Designer (Design Systems)

Role overview

Join Clio as a Staff Product Designer (Design Systems). You will own the vision and evolution of Clio’s design system as it enters an AI-first era, shaping frameworks, patterns, and standards for agentic product experiences.

Responsibilities

• Own the design system vision and evolution; act as both product owner and design practitioner for the system.
• Define frameworks, patterns, and standards for agentic experiences, including:
  • AI interaction models
  • content voice/tone and system-level writing standards
• Partner with Product and Engineering leaders to:
  • set direction and raise the quality bar
  • elevate and mentor other designers
  • help shape AI experiences and interaction patterns
• Lead end-to-end design across multi-surface journeys and interconnected systems.
• Apply systems thinking to evolve the design system from functional to foundational, including rollout rigor, documentation, and architecture (including acquisitions and 0→1 bets).
• Design AI-powered interaction patterns for trust and control, including:
  • streaming states
  • citations
  • confidence signaling
  • refusals and error recovery

Requirements

• 8+ years of Product Design experience (B2B SaaS preferred).
• Strong systems thinking and ability to create reusable frameworks/patterns that scale across teams and products.
• Advanced customer-centric discovery skills; ability to turn customer understanding into clear direction and measurable outcomes.
• Deep UX craft across:
  • complex interaction design
  • information architecture
  • usability and visual design
• Proven experience designing AI-powered experiences, especially interaction patterns that support trust, transparency, and appropriate user control.
• Experience leading complex, cross-team initiatives and aligning multiple teams around customer needs.
• Excellent presentation/storytelling and strong facilitation to drive decisions through ambiguity.
• Mentoring experience.
• Proficiency with modern design/prototyping tools and AI tools (e.g., Figma, Cursor, Gemini).

Nice-to-haves / additional emphasis

• Fluency with agentic or AI-first products where interaction is system behavior (delegation, trust, human oversight).
• Experience adapting platforms to different customer verticals with distinct workflows and compliance contexts.
• Grounding in content design / UX writing to build system-level voice standards.
• Experience shipping interaction patterns in professional contexts where trust, explainability, and user control matter.