Staff Product Designer, Back Office

Role Overview

Staff Product Designer, Back Office (US) Design and lead user-centered product experiences for complex business operations (including operational and financial workflows). You’ll work closely with product, engineering, research, and other teams to shape strategy, prototypes, and scalable solutions.

Responsibilities

• Lead end-to-end design for complex product areas by combining research, strategy, interaction design, and cross-functional collaboration
• Identify opportunities to improve user workflows and operational processes
• Conduct user research (interviews), journey mapping, task flows, and validation/usability activities
• Create wireframes and high-fidelity prototypes using modern design tools
• Use AI-powered design tools/workflows to accelerate prototyping and improve efficiency
• Partner with product managers, engineers, and researchers to deliver high-quality experiences
• Facilitate collaborative design sessions (including remote whiteboarding and iterative exploration)
• Represent user needs in roadmap planning and product strategy discussions
• Provide constructive design feedback and mentor junior designers

Requirements

• Experience designing modern SaaS / enterprise platforms or comparable complex digital products
• Strong portfolio covering UX, interaction design, visual design, research, and prototyping
• Advanced understanding of AI experience design, creating workflows that are clear, trustworthy, and controllable
• Proven ability to lead iterative design processes including: research, user stories, journey mapping, wireframing, prototyping, usability testing, and high-fidelity design
• Ability to solve complex problems with simple, effective solutions
• Excellent communication and storytelling; able to influence stakeholders with design rationale
• Experience mentoring and improving team performance
• Ability to work effectively remotely with strong async communication

Nice-to-Haves

• Not explicitly stated.