About the role

Role overview

Join Zapier as a Staff Backend Engineer (Revenue). You will own the technical vision and long-term architecture for Zapier’s Revenue Zone—defining pricing primitives, service boundaries, and data models to enable rapid pricing and packaging changes. You’ll collaborate cross-functionally (Product, Engineering, Finance, Sales) and mentor engineers while improving developer experience and documentation.

Key missions

Define and evolve the architectural direction for the Revenue Zone, balancing short-term delivery with long-term durability.
Lead high-impact technical initiatives to evolve Zapier’s monetization platform.
Partner with Pricing & Packaging, Product, and Design to drive ARR growth and intuitive monetization experiences.

Responsibilities

Ship measurable improvements in large, production systems at scale.
Make tradeoffs explicit; use data to guide decisions.
Guide API/platform evolution without breaking integrations.
Identify and resolve performance bottlenecks (profiling, caching, database optimization).
Lead end-to-end technical initiatives across multiple teams: gather requirements, surface risks early, align stakeholders, and deliver outcomes.
Mentor engineers and raise engineering standards through durable foundations and improved documentation/DEX.

Requirements

Strong engineering impact in complex production systems (many candidates have 8+ years, but the focus is on outcomes and capability).
Billing/payments/monetization domain expertise: metered billing, pricing models, entitlements, revenue recognition; understanding cross-functional impact (sales, finance, support, product).
API, platform, and performance expertise:
- Designed and built APIs serving multiple consumers (internal teams, external partners, user-facing products).
- Proven track record improving performance with measurable results.
Outcome-driven, customer-focused mindset; willing to rethink/pivot based on customer and business needs.
Cross-team leadership and proactive ownership on ambiguous, high-impact problems.
AI fluency: use AI coding tools routinely; understand where human judgment is essential—especially for revenue logic in high-correctness domains (payments/billing).
Comfort with complexity: can navigate and leverage mature codebases (including monoliths) without needing a clean slate.

Nice-to-haves

Experience specifically supporting enterprise customers in billing and monetization operations.

About Zapier

Zapier is a cloud automation platform that connects apps and workflows to help businesses run more efficiently. The role focuses on Zapier’s monetization systems, specifically building and evolving the Revenue architecture that powers pricing, packaging, and billing experiences.

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