About the role

Role Overview

Join OnePay as a Staff Applied Scientist (Personalization). You will lead AI/ML innovation by designing and deploying machine learning, deep learning, and LLM models that improve customer experience, drive business growth, and enhance operational efficiency.

Key Missions

Design and deploy ML, deep learning, and LLM models to improve customer experience and business performance.
Build intelligent AI agents that can reason, plan, and operate across workflows to improve automation and decision-making.
Develop personalization and recommendation systems delivering dynamic, user-centric experiences across product offerings.

Responsibilities

Collaborate closely with Product, Engineering, and Analytics teams to take AI solutions from ideation to deployment.
Partner on the creation of agentic systems and production ML capabilities.
Drive proactivity and execution as part of a builder-focused culture.

Requirements

Experience building and productionizing LLM-powered applications, agentic systems, and traditional ML for ranking, recommendations, and personalization.
7+ years of experience building and productionizing ML/AI models with measurable business impact.
Strong technical background with a degree in Computer Science, Data Science, Applied Mathematics, or a related field.
Ability to collaborate fluently with cross-functional teams (Product/Engineering/Analytics).

Nice-to-Haves

Not explicitly stated.

About ONE

ONE (OnePay) is a remote-first financial/technology company focused on improving customer experiences through data and AI-driven products. The role centers on applying machine learning, deep learning, and LLMs to personalization, recommendations, and automation to drive measurable business outcomes.

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