About the role

Role Overview

Sr. UX Researcher (Remote) to lead end-to-end user research that informs product strategy for a healthcare-focused organization.

Responsibilities

Lead end-to-end user research initiatives to inform product strategy.
Collaborate with Product, Design, Engineering, and Data teams to integrate user insights.
Identify high-impact research opportunities and create research roadmaps.
Translate user signals and feedback into strategic product insights.
Facilitate alignment and constructive challenges with PMs on product direction.

Requirements

5+ years of UX research experience with measurable impact on B2B SaaS or operations platforms.
Ability to translate ambiguous product questions into clear, actionable research plans.
Proven experience balancing speed and rigor within tight timelines.
Track record of influencing product strategy through research insights.
Experience working effectively with cross-functional teams (especially Product Management and Design).

Nice to Have

Experience in healthcare environments or operational platforms (implied by the client focus).

About Ladders

Ladders is a recruitment platform that connects candidates with employers. The posting is for a client in the healthcare space, hiring a senior UX Researcher to drive user research and product insights.