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Sr. Scrum Master/Project Manager

RealTime eClinical Solutions

full-remoteseniorpermanentengineering-managementproduct-management United States 3 days ago via LinkedIn

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Tags

Scrum Master CoachingAgile CeremoniesJiraGitHubDelivery MetricsQuality AccountabilityCode Review MetricsDefect TaxonomyScaled AgileImpediment Management

About the role

Role Overview

Sr. Scrum Master / Project Manager will set and enforce the organization-wide standard for Agile practices across the engineering organization. The role guides Agile ceremonies and delivery discipline, coaches a cohort of Scrum Masters, and acts as Scrum Master for a subset of teams.

Responsibilities

  • Agile Program Leadership & Coaching

    • Define and enforce Agile ceremony standards and operating model across 12 teams.
    • Coach and provide performance support to 6–7 Scrum Masters.
    • Maintain consistency for definitions of ready/done, estimation, cadences, and escalation paths.
    • Remove cross-team delivery impediments and run a Scrum Master community of practice.
  • Direct Scrum Mastery

    • Act as Scrum Master for 2 assigned teams, covering ceremonies, backlog hygiene, and impediment removal.
  • Agile Development Metrics & Quality Accountability Framework

    • Own and evolve a metrics/quality framework covering sprint execution, code review discipline, and defect accountability from first commit to production.
    • Use Jira and GitHub as systems of record.
    • Implement and maintain delivery metrics in Jira, including:
      • Velocity, sprint predictability, cycle time/lead time, throughput, WIP
      • Scope creep, carryover rate
    • Implement code review rigor metrics from GitHub PR activity, including:
      • Change-requested rate, rework commits per PR, review cycles to approval
      • Time in review, senior reviewer comment density
      • Partner to maintain branch protection and senior-reviewer definitions
    • Own Jira bug taxonomy and defect metrics, including phase containment and escape rates.
    • Maintain defect attribution from escaped bugs back to originating work (stories/tasks, PRs, authors/reviewers).
    • Run recurring per-release and quarterly accountability rollups and review trend lines with teams/leads.

Requirements

  • Strong experience leading Agile ceremonies/operating models across multiple teams.
  • Demonstrated ability to coach Scrum Masters and build consistent Scrum practices.
  • Deep hands-on proficiency with Jira and GitHub for delivery, quality, and accountability metrics.
  • Ability to manage defect taxonomy, tracking, and quality measurement end-to-end.

Nice-to-haves

  • Experience implementing scaled Agile connections between Product roadmap intent and sprint execution.
  • Experience with engineering quality processes such as code review rigor and branch protection governance.

About RealTime eClinical Solutions

RealTime eClinical Solutions is a global, rapidly growing SaaS technology company focused on software solutions for the clinical research industry. It provides cloud-based tools designed to organize and streamline clinical research processes to improve efficiency and reduce costs. The company is based in San Antonio, Texas, and operates as a remote/telecommuting organization.

Scraped 7/30/2026