Sr. Scrum Master/Project Manager
RealTime eClinical Solutions
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About the role
Role Overview
Sr. Scrum Master / Project Manager will set and enforce the organization-wide standard for Agile practices across the engineering organization. The role guides Agile ceremonies and delivery discipline, coaches a cohort of Scrum Masters, and acts as Scrum Master for a subset of teams.
Responsibilities
Agile Program Leadership & Coaching
- Define and enforce Agile ceremony standards and operating model across 12 teams.
- Coach and provide performance support to 6–7 Scrum Masters.
- Maintain consistency for definitions of ready/done, estimation, cadences, and escalation paths.
- Remove cross-team delivery impediments and run a Scrum Master community of practice.
Direct Scrum Mastery
- Act as Scrum Master for 2 assigned teams, covering ceremonies, backlog hygiene, and impediment removal.
Agile Development Metrics & Quality Accountability Framework
- Own and evolve a metrics/quality framework covering sprint execution, code review discipline, and defect accountability from first commit to production.
- Use Jira and GitHub as systems of record.
- Implement and maintain delivery metrics in Jira, including:
- Velocity, sprint predictability, cycle time/lead time, throughput, WIP
- Scope creep, carryover rate
- Implement code review rigor metrics from GitHub PR activity, including:
- Change-requested rate, rework commits per PR, review cycles to approval
- Time in review, senior reviewer comment density
- Partner to maintain branch protection and senior-reviewer definitions
- Own Jira bug taxonomy and defect metrics, including phase containment and escape rates.
- Maintain defect attribution from escaped bugs back to originating work (stories/tasks, PRs, authors/reviewers).
- Run recurring per-release and quarterly accountability rollups and review trend lines with teams/leads.
Requirements
- Strong experience leading Agile ceremonies/operating models across multiple teams.
- Demonstrated ability to coach Scrum Masters and build consistent Scrum practices.
- Deep hands-on proficiency with Jira and GitHub for delivery, quality, and accountability metrics.
- Ability to manage defect taxonomy, tracking, and quality measurement end-to-end.
Nice-to-haves
- Experience implementing scaled Agile connections between Product roadmap intent and sprint execution.
- Experience with engineering quality processes such as code review rigor and branch protection governance.
About RealTime eClinical Solutions
RealTime eClinical Solutions is a global, rapidly growing SaaS technology company focused on software solutions for the clinical research industry. It provides cloud-based tools designed to organize and streamline clinical research processes to improve efficiency and reduce costs. The company is based in San Antonio, Texas, and operates as a remote/telecommuting organization.
Scraped 7/30/2026