Sr Product Owner

Role: Sr Product Owner (Retail)

You will own product execution for retail and clienteling initiatives, partnering closely with store business stakeholders, the Product Manager, and the development team to deliver high-quality store-facing functionality.

Responsibilities

• Backlog management & prioritization
  • Own, manage, and continuously prioritize the retail team backlog (features, user stories, enhancements, defects, spikes).
  • Break down retail and clienteling initiatives into clear, buildable user stories with dependencies and testable conditions.
  • Set priorities based on business value, impact to Client Advisors and clients, and alignment with the retail roadmap/program goals, balancing requests vs. team capacity.
• Acceptance criteria & story readiness
  • Define acceptance criteria and a clear definition of done for each story.
  • Ensure stories are ready for development with story points and no unresolved gaps, blockers, or dependencies.
• Stakeholder communication
  • Act as the primary day-to-day contact between store/retail stakeholders, the Product Manager, and engineering.
  • Gather requirements and feedback from store operations, retail/region teams, and Client Advisor user groups.
  • Plan communication for sprint reviews and UAT when changes impact store/region teams.
• Agile ceremonies & sprint execution
  • Lead sprint planning: prepare/prioritize sprint scope, validate story readiness/capacity, and define/support sprint goals.
  • Support the team during sprints to clarify requirements and unblock developers; refine stories as needed.
  • Lead sprint reviews, demoing completed retail features and capturing feedback/follow-ups.
  • Continuously refine the backlog based on team progress and stakeholder feedback.
• Feature acceptance, UAT & release validation
  • Review completed work against acceptance criteria and accept/reject stories based on delivered value and quality.
  • Coordinate UAT/business validation for high-impact changes and manage Jira X-Ray test cases/status (pass/fail/blocked).
  • Perform smoke testing on staging/production to ensure key store/clienteling flows are not broken (complements QA).
  • Support launch readiness, rollout, enablement, adoption, and change management for Client Advisors and store teams.
• Roadmap alignment & demand intake
  • Collaborate with the Product Manager/Strategy Lead to align delivery with the retail product vision and roadmap (partial text provided).