About the role

Role Overview

Senior Product Manager for Asurion’s Lifecycle Care Product Team. Own how client opportunities enter and progress through the Lifecycle Care product ecosystem—prioritizing the right work, ensuring it’s well-defined, aligned to business outcomes, and ready for successful execution.

Responsibilities

Program Intake & Opportunity Definition
- Lead evaluation and intake of new client opportunities, ensuring strategic alignment and measurable business outcomes.
- Establish scalable intake, discovery, and prioritization processes to improve clarity, visibility, and decision quality.
- Assess incoming opportunities and recommend the best path forward (e.g., configurable capabilities, custom development, operational solutions, partner-led approaches, or alternatives).
- Identify patterns across client requests and internal needs to inform broader product/program strategy.
- Align stakeholders on scope, outcomes, success criteria, and expectations prior to execution.
Cross-Functional Discovery & Alignment
- Partner with Client, Commercial, Operations, Product, Engineering, and Governance teams to shape opportunities before development begins.
- Translate stakeholder needs so business problems, customer outcomes, and technical considerations remain aligned.
- Structure initiatives into appropriate delivery motions (proof of concept, pilot, commercial launch, operational initiative) with milestones and exit criteria.
- Facilitate governance/decision processes balancing strategic opportunity, scalability, delivery complexity, and business impact.
- Create frameworks and operating rhythms to improve consistency (including AI-enabled workflows/decision processes).
Connect Roadmap Decisions to Outcomes
- Ensure opportunities entering the roadmap tie to business value, operational outcomes, and measurable success metrics.
- Provide leadership visibility into opportunity pipelines and prioritization rationale.

Requirements

Strong strategic judgment and ability to bring clarity in ambiguous, complex environments.
Ability to create alignment across commercial, operational, and product stakeholders.

Nice-to-haves

Experience using or designing scalable intake/discovery/prioritization frameworks.
Familiarity with AI-enabled workflows and governance/decision processes in product orgs.

About Asurion

Asurion is a B2B2C company serving 300M+ customers globally, leveraging enterprise partnerships with major consumer brands across tech, telecom, and e-commerce. Its Lifecycle Care product team focuses on improving program performance, accelerating time-to-value, optimizing customer experiences, and modernizing how products are delivered to partners through scalable offerings and measurable outcomes.

Sr Product Manager

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