Sr Mgr Delivery
One Call
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About the role
Role Overview
Senior Manager, Delivery is a disciplined agile delivery leader accountable for enterprise-critical outcomes. Reporting to the VP, Delivery Management, this role leads cross-functional delivery teams to achieve strategic business and technology objectives and teaches Disciplined Agile delivery values across the enterprise.
Responsibilities
- Lead mission-critical delivery teams delivering major business and technology programs in complex, unclear environments.
- Own Disciplined Agile Delivery processes and practices to develop and sustain high-performing teams.
- Teach delivery values, patterns, and skills; mentor delivery managers and teams to ship value.
- Strategic Program Delivery (60%):
- Own end-to-end delivery of Tier-1 strategic initiatives with enterprise/C-suite visibility.
- Translate program outcomes to business OKRs and drive value realization.
- Create and maintain integrated delivery plans (work plan/roadmap) using Disciplined Agile methods.
- Define milestones, dependencies, and decision points.
- Coordinate stakeholder interactions and ceremonies across business, technology, product, and operations.
- Build delivery dashboards/information radiators and track flow metrics (throughput, cycle time, lead time, WIP, flow efficiency, predictability).
- Manage risks to value and quality, including adherence to test strategies (and related coordination).
About One Call
One Call is a remote-first care coordination organization focused on helping injured workers get the care they need when they need it. The company supports mission-critical delivery of care coordination services through technology and cross-functional teams, emphasizing fast, disciplined, and values-driven execution.
Scraped 4/8/2026