Spanish Speaking Customer Service Agent For Electronics Company Work Greece

Role Overview

Spanish Speaking Customer Service Agent for an electronics company. The position supports Spanish-speaking customers and helps ensure a high-quality experience with electronic products.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Answer questions about electronics products, including product information and troubleshooting.
• Assist with order management.
• Handle customer complaints professionally and work toward swift resolutions.
• Accurately log all customer interactions in the CRM.
• Collaborate with internal teams to ensure customer feedback informs product development and service improvements.
• Stay current on product knowledge and updates.

Requirements

• Fluency in Spanish (written and spoken).
• English proficiency is an advantage.
• Customer service experience, preferably in electronics/technology.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Effective problem-solving and a proactive approach.
• Familiarity with CRM software and general computer skills.
• Self-motivated and able to work independently in a remote setting.
• Willingness to learn, embrace challenges, and grow.

Benefits (as stated)

• Competitive monthly performance bonus
• Fully paid training
• Health insurance
• 2 extra salaries per year
• Additional benefits

Note for Applicants

Applicants are instructed to mention the word BLOCKBUSTER and tag RMTM3Ljc0LjExOS4xMjg= when applying.