About the role

Role Overview

You will be a Solutions Architect specializing in Salesforce migrations, acting as the primary technical and strategic point of contact for complex customer migration engagements. You will lead end-to-end delivery, coordinate with engineering partners (including a global delivery model), and ensure each engagement delivers real, measurable business value.

Key Responsibilities

Lead end-to-end customer migration engagements
- Own technical delivery, project health, and successful go-live outcomes
Partner with business and technical stakeholders
- Translate complex migration challenges into clear, actionable decisions
- Facilitate technical discussions and guide customers through data transformations
Accelerate migration delivery with AI and automation
- Drive adoption of AI agents and automation toolkits for:
  - discovery
  - data mapping
  - code conversion
- Reduce manual effort and compress delivery timelines
Coordinate with Global Delivery Center engineering partners

Requirements

Advanced knowledge of Salesforce
- Salesforce core (Sales/Service Cloud) and/or specialized clouds:
  - Marketing Cloud
  - Data Cloud (Data 360)
  - Revenue Cloud (CPQ/Billing)
  - Tableau
Understanding of integrations with:
- telephony systems
- third-party data sources
- self-service portals
Ability to translate complex technical architectures into business-friendly language
4+ years experience in Professional Services, Customer Success, or Technical Consulting, focused on large-scale platform migrations
Proven experience working with global/offshore delivery models (e.g., GDC)
Degree or equivalent relevant experience

Nice to Have

Familiarity with AI agents/automation tools for tasks such as:
- data mapping
- sentiment analysis
- task automation
Deep, hands-on expertise in one or more:
- Marketing Cloud (Engagement/Intelligence)
- Data Cloud (Data 360)
- Revenue Cloud (CPQ/Billing)
- Tableau
Relevant Salesforce certifications, such as:
- Marketing Cloud Consultant
- CPQ Specialist
- Data Cloud Consultant
- Tableau Desktop Specialist
Salesforce AI Associate or Agentblazer certifications
Prior experience leading multi-million dollar transformation engagements as an individual contributor

About Salesforce

Salesforce is a leading cloud software company providing Customer Relationship Management (CRM) and platform services for sales, service, marketing, commerce, analytics, and data. Its ecosystem includes specialized clouds such as Marketing Cloud, Data Cloud (Data 360), Revenue Cloud, and Tableau. Salesforce supports enterprise customers with implementations, migrations, and ongoing customer success programs.

Solutions Architect (Salesforce Migrations, Data360, Revenue, Tableau, or Marketing Clouds)

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