Solutions Architect

About the role

Join GitLab as a Commercial Solutions Architect, where you'll be a trusted advisor to Mid-Market prospects and customers in North America. You'll guide organizations through their digital transformation journeys, shape solution architectures, and serve as the voice of the customer back to Product Management. Your role will focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships. Key missions: Guiding organizations through their digital transformation journeys, from planning through monitoring, using technical expertise and understanding of cloud and modern software development practices.. Leading technical discovery, demos, and validation to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.. Collaborating with Commercial Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion. Profile: - Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields - Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers - Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation - Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases - Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments - Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows - Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing - Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams - Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application