Solutions Architect

About the role

Join GitLab as a Solutions Architect, where you'll be a trusted advisor to prospects and customers, guiding them through their digital transformation journeys. You'll own technical evaluations, shape solution architectures, and serve as the voice of the customer back to Product Management. Your focus will be on driving successful platform adoption, influencing revenue growth, and building long-term relationships. You'll collaborate with Account Executives and regional sales teams, advise customers on modern software development practices, and maintain your technical expertise in GitLab and related technologies. Key missions: As a Solutions Architect at GitLab, you will be responsible for guiding organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise and understanding of cloud and modern software development practices.. You will lead technical discovery, demos, and validation to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.. You will collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion. Profile: - Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams - Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows - Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields - Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing - Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases - Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation - Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers - Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments