About the role

Role Overview

Join Ema as a Solutions Architect (full remote). You’ll collaborate with sales and customers to design, architect, and demonstrate technical solutions, including executing proofs of concept and supporting successful deployments.

Responsibilities

Work with sales leadership to understand customer requirements and propose suitable technical solutions.
Develop deep knowledge of Ema’s technology and underlying architectures.
Deliver compelling product demonstrations tailored to potential customers.
Partner with customers to execute successful proofs of concept (PoCs).
Design and architect solutions and guide project teams toward shared goals.
Manage customer problems and provide consulting support to internal stakeholders.
Create technical documentation to support projects and integrations.

Requirements

Strong understanding of enterprise SaaS solutions and cloud technologies.
Solid experience in solution design, architecture, and integration.
Excellent presentation and communication skills; able to explain complex concepts to diverse audiences.
Strong collaboration skills (comfortable working independently and with a global team).
Bachelor’s degree in Computer Science, Information Technology, or related field.
Familiarity with relevant programming languages and technologies.

Experience

8+ years in a Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer, or similar technical pre-sales role.

Nice-to-Haves

Customer-focused mindset and passion for understanding and solving customer challenges.

About Ema

Ema is a leading enterprise SaaS solutions provider. The company delivers enterprise software solutions that enable customers to deploy and integrate technology, supported by technical pre-sales and customer-focused architecture work.

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