Solution Architect

Role Overview

You will serve as a Solution Architect for enterprise customers, bridging technical expertise, customer strategy, and cloud data innovation. Acting as a trusted advisor across the sales and adoption lifecycle, you will translate complex business needs into scalable, data-driven solutions.

Responsibilities

• Guide enterprise customers through solution design, validation, and adoption aligned to business outcomes
• Lead discovery by uncovering technical/business requirements and diagnosing root causes of data challenges
• Drive solution validation via workshops, proofs of concept (PoCs), and trials
• Support pre-sales by collaborating with sales, contributing to technical demonstrations, and shaping solution positioning
• Enable customer onboarding and long-term adoption through implementation support and usage optimization
• Identify expansion opportunities and support upsell initiatives based on customer needs
• Maintain stakeholder relationships via ongoing engagement (e.g., business reviews and regular cadences)
• Provide feedback to product and engineering to improve solution capabilities and inform roadmaps

Requirements

• 5–7+ years in a technical customer-facing role (e.g., Solution Architect, Sales Engineer, or similar)
• Strong expertise in cloud platforms: AWS, Azure, or GCP
• Strong knowledge of cloud data ecosystems such as Snowflake and/or Databricks
• Solid understanding of relational and NoSQL databases
• Experience with APIs, SQL, Linux, and integration technologies
• Ability to communicate complex concepts to both technical and non-technical stakeholders
• Consultative/solution-selling experience with enterprise customers
• Strong presentation, problem-solving, and stakeholder management skills
• Bachelor’s degree in Computer Science (or equivalent practical experience)

Nice to Have

• Familiarity with modern data engineering tools, ETL/ELT, and data transformation workflows