Software Engineering Architect

Role Overview

Join Spiff (Salesforce Sales Cloud) as a Software Engineering Architect. You will serve as a key technical leader for Spiff’s platform architecture, guiding critical initiatives across agentic systems, calculation engines, data connectivity, and analytics/data architecture.

Key Responsibilities

• Define and guide architectural initiatives for Spiff’s platform, including the Commission Engine and reusable calculation frameworks.
• Design a reusable calculation engine framework and evolve Spiff’s core Commission Engine to support complex ICM calculation workflows.
• Partner with Salesforce Data Cloud teams to architect secure, high-throughput data connectivity patterns.
• Architect advanced analytics architecture and evolve data connectivity + analytics patterns.
• Own and drive Spiff’s data architecture, including integration and high-scale pipeline concerns.
• Drive infrastructure management patterns, focusing on distributed system performance tuning and scalable, isolated multi-tenant/cell-based designs.

Requirements

• 10+ years of software engineering experience.
• 3+ years experience as a Software Engineering Architect for large-scale SaaS platforms.
• Deep expertise in agentic system design and modern infrastructure.
• Proven ability to use Claude Code or Codex for rapid prototyping (e.g., multi-file refactoring and automated evaluation).
• Experience architecting analytics pipelines, data integration patterns, or business intelligence platforms.
• Strong API design skills and experience building developer-facing platform services.
• Extensive experience with database design, optimization, migration strategies, and distributed performance tuning.
• Demonstrated success architecting high-performance calculation engines, workflow systems, or financial transaction platforms at enterprise scale.
• Ability to design cell-based or multi-tenant architectures with robust data isolation, scaling, and service management patterns.
• Direct experience with Salesforce architecture/infrastructure (e.g., Sales Cloud, Data Cloud, Hyperforce).
• Expertise in Ruby on Rails and Elixir within the Spiff stack.
• Background in incentive compensation management (ICM) and related systems (e.g., billing and complex calculation engines).

Nice-to-haves

• Prior work with Spiff ICM or Xactly ICM or CaptivateIQ ICM (ICM system experience is a big plus).
• Experience with ML/AI model deployment and MLOps for production-grade systems.

Location / Work Model

• Full remote.