Software Engineer, Enablement

Role Overview

Software Engineer, Enablement at Capacity (Reporting to the Engineering Manager, Engineering Enablement). You will design, build, and operate tools and processes that make engineering faster, higher quality, and more enjoyable—especially through AI-powered engineering workflows.

Responsibilities

• Build and maintain the AI pairing pipeline, including tooling, integrations, and workflows for engineers to work effectively with AI assistants.
• Design and implement automated ticket generation that turns product signals, operational alerts, and customer feedback into sprint-ready work items.
• Create developer tooling to reduce friction across the engineering lifecycle (local dev, deployment, observability).
• Support the non-engineer contribution program by building technical guardrails, review workflows, and quality gates.
• Instrument and measure impact of Enablement tools/processes and continuously improve based on data.
• Partner with engineers to identify high-leverage enablement opportunities.
• Stay current on the evolving AI developer tooling landscape and evaluate new tools/techniques.

Requirements

• 3+ years of software engineering experience with strong fundamentals in backend systems, APIs, and automation.
• Hands-on experience building with LLMs, including prompt engineering, tool use, and evaluation of AI-generated output.
• Experience building internal developer tools, automation pipelines, or platform infrastructure.
• Strong programming skills; Go (Golang) and/or Python preferred.
• Familiarity with modern AI developer tools such as Claude, Cursor, GitHub Copilot.
• Ability to work in a fast-moving early-stage function where scope/priorities evolve.
• Strong communication skills to gather requirements and translate them into well-designed solutions.