Software Engineer

Role Overview

Software Engineer responsible for building and supporting enterprise integration solutions that connect Epic with internal and external systems. The role blends hands-on development, architecture contributions, and operational ownership to deliver reliable, secure, and scalable healthcare technology.

Responsibilities

• Design, develop, enhance, deploy, and support Epic integrations and related applications
• Contribute to architecture and technical design decisions to improve scalability, reliability, and maintainability
• Partner with Epic Analysts, Product Owners, QA, and Operations to deliver business and clinical solutions
• Own production operations via production support, incident management, root cause analysis, and continuous improvement
• Develop and maintain applications and integration solutions supporting Epic and LIMS platforms
• Participate in code reviews and follow engineering best practices, coding standards, and security guidelines
• Support production deployments and release activities
• Serve as a Tier-2 support resource: troubleshoot complex issues, analyze logs/data flows, resolve incidents, document findings
• Collaborate on sprint planning, backlog refinement, estimations, and release planning
• Maintain technical documentation (architecture diagrams, deployment guides, SOPs, workflows, knowledge articles)
• Ensure Jira tickets are updated with accurate statuses, implementation notes, root cause analyses, and deployment evidence

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field (or equivalent education and experience)
• 2+ years of software development experience (text truncates after this point, but indicates a minimum)

Nice to Have / Additional Signals

• Experience supporting healthcare integrations and production incident management (Tier-2)
• Familiarity with integration platforms and maintaining compliance, performance, and operational stability