About the role

Role Overview

Site Reliability Engineer (E3) at Vynca to build and operate the infrastructure powering its healthcare technology platform. You’ll work across software engineering, AWS cloud infrastructure, and operations to ensure systems are reliable, scalable, secure, and performant.

What You’ll Do

Design and manage AWS infrastructure using Terraform (Terraform as source of truth)
Operate and scale Kubernetes workloads in production
Package and deploy applications using Helm and automation tooling
Build and improve distributed, event-driven systems, including topics like event sourcing, partitioning, ordering, replay, and failure recovery
Define and manage SLIs, SLOs, and error budgets to balance reliability and engineering velocity
Automate deployment, scaling, monitoring, incident response, and operational workflows
Own observability: metrics, logs, tracing, monitoring, and alerting
Lead incident response, run blameless postmortems, and drive corrective actions
Partner with Product/Engineering/Data teams on capacity planning and performance optimization
Implement security best practices aligned with HIPAA and SOC 2 requirements
Participate in an on-call rotation and provide operational support for production

Your Experience & Qualifications

3–5 years in Site Reliability Engineering, DevOps, Platform Engineering, or similar infrastructure-focused roles (preferably healthcare, SaaS, or high-growth)
Bachelor’s degree in a related field (or equivalent professional experience)
Hands-on experience operating production AWS workloads
Proven Infrastructure as Code experience with Terraform (modules, state management, deployment automation)
Experience operating production Kubernetes environments
Hands-on experience with Helm for application deployment and management
Experience with distributed systems and event-driven architectures (including event-sourcing concepts)

Nice to Have

Experience with healthcare/SaaS compliance environments (HIPAA/SOC 2) and security practices

About Vynca

Vynca is a healthcare technology company focused on providing comprehensive care for more quality days at home. It builds and operates a platform supporting individuals with complex needs, combining technology, operations, and a mission-driven approach to improve care outcomes.